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Operational Support
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Briefing staff on PFI contract structures and the best approach to ensure the
smooth running of projects. This is particularly beneficial shortly prior to
first occupation of new PFI facilities or at times of staff turnover.
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Helping those involved to understand precisely what level of service they
are contractually entitled to, and, on an ongoing basis, how to monitor
service delivery.
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Ensuring that there is the correct financial compensation when there is
poor service or facilities are temporarily unavailable.
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Ensuring that any costs for additional services or equipment are
demonstrably fair and reasonable.
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Providing support for less frequent contractual events, such as
benchmarking of costs, capping of utilities charges, energy efficiency and changes in
law.
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Providing experienced support to help to resolve
diplomatically any issues
that might arise with the PFI Service Providers.
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Carrying out spot audits to ensure that Health & Safety, fire and other
statutory obligations are being fulfilled.
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Carrying out audits of hard FM compliance
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Providing written reports on any of the above services as required for
public sector audit purposes.
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Financial Advisory
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Financial monitoring of PFI contracts
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Validation of Financial Model changes arising from:
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Indexation
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Benchmarking
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Variations
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Insurance premium adjustment and sharing
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Verification of annual Unitary Charge
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Procurement and monitoring of Managed Equipment Services
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